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Participant
December 6, 2022
Answered

does not receive the required resources

  • December 6, 2022
  • 3 replies
  • 270 views

He wants to give up Adobe shares without additional fees. I do not receive the required (10) resources per month. So you don't come true from the contract

This topic has been closed for replies.
Correct answer WendellaBee

This appears to be an issue with your subscription. Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


3 replies

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
December 6, 2022

This appears to be an issue with your subscription. Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


Jill_C
Community Expert
Community Expert
December 6, 2022

Perhaps you should post your question in your native language. The built-in translate function here will allow us to understand what you're asking.

Jill C., Forum Volunteer
Legend
December 6, 2022

I am not sure what you are asking. We are not Adobe staff.

* Do you mean: you have not been offered the 10 assets you paid for? Contact Adobe to resolve.

* Do you mean: you want to cancel Adobe stock and keep the assets (not yet licensed as images)? No, not possible.