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IBGR Pereira
IBGR Pereira
Participating Frequently
Mai 18, 2017 5:13 AM UTC
Beantwortet

Dollar Stock customer + Adobe CC customer with 70 credits gone!!!

Guys, i used to be a Dollar Stock customer (or whatever the name was). If you check my records until not long ago i still had around 70 credits left. And all of a sudden, they have all gone. Can you please help? THX

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    Kanikas
    KanikasAntwort
    Legend
    Mai 18, 2017 11:33 AM UTC

    Hi Cesarinpinguin,

    I see you have an Adobe account under the same Adobe ID as with forums. As you mentioned that you have lost the DPC credits, I have added 68 unused licenses to your account which are valid for another one year.

    Let me know if you need any more help.

    Regards

    Kanika

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    3 Antworten

    Kanikas
    KanikasAntwort
    Legend
    Mai 18, 2017 11:33 AM UTC

    Hi Cesarinpinguin,

    I see you have an Adobe account under the same Adobe ID as with forums. As you mentioned that you have lost the DPC credits, I have added 68 unused licenses to your account which are valid for another one year.

    Let me know if you need any more help.

    Regards

    Kanika

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    IBGR Pereira
    IBGR PereiraAutor
    Participating Frequently
    Mai 18, 2017 11:17 PM UTC

    You ARE SO helpful - I do appreciate it !!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Kanikas
    Kanikas
    Legend
    Mai 19, 2017 11:37 AM UTC

    Thank you!

    Have a great day.

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