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J
jasonp47167774
Participant
September 27, 2017
해결됨

Downloaded and Licensed Photo with Odd Quality

  • September 27, 2017
  • 1 답변
  • 365 조회

I licensed a photo and downloaded it. I tried using it in Photoshop. When I opened the photo, it has a line running horizontally through the center. The top and bottom halves are slightly off from each other, and the bottom half is noticeably lighter than the top half. I deleted the photo and re-downloaded it, same result.

It opens this way in any photo viewer, and Photoshop.

Any thoughts or suggestions? Just a bad picture?

    이 주제는 답변이 닫혔습니다.
    최고의 답변: twaritar3263062

    Hi Jason,

    I have downloaded the same image on my end and I agree that the image is corrupted. I have reported the same to our concerned team.

    I apologize for the trouble you have faced.

    Also, I have added an image credit to your account so that you can license a different image instead.

    Let me know if this helps!

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

    1 답변

    Brad Lawryk
    Brad Lawryk
    Legend
    September 27, 2017

    Can you provide the image number so we can have a look?

    J
    jasonp47167774작성자
    Participant
    September 27, 2017

    #122974187

    twaritar3263062
    twaritar3263062답변
    Participating Frequently
    September 27, 2017

    Hi Jason,

    I have downloaded the same image on my end and I agree that the image is corrupted. I have reported the same to our concerned team.

    I apologize for the trouble you have faced.

    Also, I have added an image credit to your account so that you can license a different image instead.

    Let me know if this helps!

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

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