Downloaded file different from the preview

Question

I lincensed file #248712400 (.ai) but downloaded image is the same as #248712150.Can i somehow get the correct one?

Contributor1 · Accepted Answer

Hello, I've verified the issue and granted you a replacement license. As Abambo mentioned, you will need to choose a new one from what is offered. If the corrected one is added at some point by the contributor the asset will be found under a new file number. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

Abambo · Answer

The asset author made a mistake and the asset will be taken down, but there is no possibility to contact the author to get the correct asset. You will need to chose a new one from what is offered.

Tagging @Contributor1 for advice.

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