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Participant
November 16, 2019
Answered

Downloaded file doesn't match preview

  • November 16, 2019
  • 1 reply
  • 329 views

Downloaded file doesn't match preview. I really need that one (children in the classroom) from preview. 

Can you solve this problem? 

image ID #175594078


This topic has been closed for replies.
Correct answer Abambo

you can get a refund of your image credit and Adobe will either correct the preview or take the asset down. The contributorunfortunately made an error when uploading the preview.

 

I would recommend contacting customer service on this. https://helpx.adobe.com/contact.html

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
November 16, 2019

you can get a refund of your image credit and Adobe will either correct the preview or take the asset down. The contributorunfortunately made an error when uploading the preview.

 

I would recommend contacting customer service on this. https://helpx.adobe.com/contact.html

ABAMBO | Hard- and Software Engineer | Photographer