Downloaded file doesn't match preview

1 reply
336 views
Translate

Downloaded file doesn't match preview. I really need that one (children in the classroom) from preview.

Can you solve this problem?

image ID #175594078

Troubleshooting

This topic is closed to new replies. Start a new post to keep the conversation going.

AbamboCorrect answer

Community Expert

you can get a refund of your image credit and Adobe will either correct the preview or take the asset down. The contributorunfortunately made an error when uploading the preview.

I would recommend contacting customer service on this. https://helpx.adobe.com/contact.html

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Correct answer

Community Expert

you can get a refund of your image credit and Adobe will either correct the preview or take the asset down. The contributorunfortunately made an error when uploading the preview.

I would recommend contacting customer service on this. https://helpx.adobe.com/contact.html

Translate

ABAMBO | Hard- and Software Engineer | Photographer

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.