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tonyb3624
Participant
July 27, 2017
Answered

Downloaded Files Lost

  • July 27, 2017
  • 1 reply
  • 224 views

My hard drive crashed last week and all the images I downloaded were lost.  Is there a way to download those images again without incurring any additional cost, because of my circumstances?

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Tony,

    You can download those images again without any additional cost.

    Login to your Stock account and go under the license history, click on the image number and download it.

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    Community Manager
    twaritar3263062Community ManagerCorrect answer
    Community Manager
    July 27, 2017

    Hi Tony,

    You can download those images again without any additional cost.

    Login to your Stock account and go under the license history, click on the image number and download it.

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita