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November 8, 2018
Answered

EN Version: Adobe what!? NO SERVICE AT ALL!

  • November 8, 2018
  • 1 reply
  • 355 views

Adobe ask me over and over to migrate from Fotolia to AdobeStocks, because there ask so nice and make me scare with this that Fotolia gets shout down on the 5th of November.

So I got most of my license migrated over here, now I was here because I want to buy some new images on Fotolia, and I see a blue bar with an advertising, get 10 images for 30 days for free, okay great I choose this, than I get forced to buy some similar plan for 19,99 Euro a month, okay I agreed, even if I was sad to not get the 30 days free thing, but at least I can change my mind in 14 days and just pay 1 month for 10 images so there is no risk for me if i dont linke it here.

Sounds great isn’t it?

To great to be true, I actually tried tree times to order this and agreed in PayPal for it, never had any problems with any PayPal transactions, but I just got bumped back to adobe stocks. Okay let’s try to close the browser clean the cache and try it again, and now I get only a cat in an astronaut suite in front of the moon, its doesn’t matter where I click or what I search!

DEAR ADOBE PLEASE GIVE US OUR FOTOLIA BACK, AT LEAST ITS WORK NOT LIKE ADOBESTOCKS!

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Correct answer Beverley Gray

Hi there

Sorry to hear that you've had problems signing up for the discounted Stock plan.

Could you please try with another browser and let us know if you still have issues. (Sign in on stock.adobe.com with your Adobe ID to see the subscription offers).

Kind regards

Bev

1 reply

Beverley Gray
Community Manager
Beverley GrayCommunity ManagerCorrect answer
Community Manager
November 8, 2018

Hi there

Sorry to hear that you've had problems signing up for the discounted Stock plan.

Could you please try with another browser and let us know if you still have issues. (Sign in on stock.adobe.com with your Adobe ID to see the subscription offers).

Kind regards

Bev