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annag66915971
Participant
February 27, 2018
Answered

Ending subscription

  • February 27, 2018
  • 1 reply
  • 336 views

We have this product registered:

Adobe Stock - 10 pictures / month (yearly). ‎It was not our intention to have a subscription - we only wanted to buy some pictures on one occcasion. Now it seems like we cannot unsubscribe. How does this work?

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Anna,

    I see you have an Adobe account under the same ID as with forums.

    Please contact our support team Support FAQ: How can I contact Adobe for support? for cancellation requests.

    If you are unable to reach our support team through the above- mentioned link please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    1 reply

    twaritar3263062
    Community Manager
    twaritar3263062Community ManagerCorrect answer
    Community Manager
    February 27, 2018

    Hi Anna,

    I see you have an Adobe account under the same ID as with forums.

    Please contact our support team Support FAQ: How can I contact Adobe for support? for cancellation requests.

    If you are unable to reach our support team through the above- mentioned link please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita