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A 4 year old child accidentally bought a video license. Can I set up to ask for a password when purchasing a license for video, etc.? Or can I cancel my purchased video license?

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AbamboCorrect answer

Community Expert

This is a user to user forum with some participation of Adobe employees.

You can't cancel a license. You will need to contact customer support for a possible refund. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Correct answer

Community Expert

This is a user to user forum with some participation of Adobe employees.

You can't cancel a license. You will need to contact customer support for a possible refund. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

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ABAMBO | Hard- and Software Engineer | Photographer

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