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jennielync44961706
Participant
Oct 6, 2018 4:50 PM UTC
Answered

Error cancelling Adobe Stock.

I need help cancelling my adobe stock trial. I did not want to pay for this because I do not use it. As a student, I do not want to to have any additional monthly subscription. I am getting an error "There was a problem processing your request."

I also need a refund for this ASAP. Please help.

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Oct 8, 2018 3:29 PM UTC

    Hi Jennielyn,

    Sorry for the trouble it has caused to you.

    I have checked your account details and noticed that you had signed up for Adobe Stock 10 images (per month) one-year plan on 06 Sep 2018. The subscription has already been cancelled.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

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    2 replies

    twaritar3263062
    twaritar3263062
    Participating Frequently
    Nov 27, 2018 12:53 PM UTC

    Carlo,

    Please see the thread Accidentally Cancelled Adobe Stock. for more details.

    Regards,

    Twarita

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Oct 8, 2018 3:29 PM UTC

    Hi Jennielyn,

    Sorry for the trouble it has caused to you.

    I have checked your account details and noticed that you had signed up for Adobe Stock 10 images (per month) one-year plan on 06 Sep 2018. The subscription has already been cancelled.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    Translate
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