Error en la descarga de archivos de Adobe Stock

Forum|Forum|2 years ago
August 10, 2023
3 replies
342 views

Servicio de Adobe Stock. Seleccione un archivo a descargar (#509531092) y al hacerlo, descarga otro diferente.

4 operadores me atendieron en "Ayuda", hice todo lo que me dijeron que hiciera y no hay caso, despues de descargalo mas de 5 veces y un monton de operaciones, claramnte el link de descarga esta mal vinculado.

Finalmente no obtuve el archivo que necesitaba, ocupe una descarga de mi plan y perdi un monton de tiempo.

Asset Quality

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Correct answer Contributor1

I'm sorry, but it looks like that vector only has 1 of 20 images packaged inside and the file will likely be removed after internal review. I can't guarantee the contributor will upload a working file in the future of the same images and I suggest looking for something else that might meet your needs.

C

Contributor1

Correct answer

Community Manager

I'm sorry, but it looks like that vector only has 1 of 20 images packaged inside and the file will likely be removed after internal review. I can't guarantee the contributor will upload a working file in the future of the same images and I suggest looking for something else that might meet your needs.

L

LuciaPazAuthor

Participant

Muchas gracias, me avisan cuando re establescan el link para descargarlo por favor

C

Contributor1

Community Manager

Hello @LuciaPaz, I've verified the issue and granted you a replacement credit. I've sent the details of this vector to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

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