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juliocesarestudio
Participant
April 4, 2019
Answered

Error message trying to cancel my free subscription, ends today!!

  • April 4, 2019
  • 1 reply
  • 237 views

I want to cancel my free subscription. Its going to be charging my credit card today, but I'm trying to cancel and I don't seem to be able to to so.

Please cancel it for me, I have downloaded some images for college and studying purposes.

I've also tried to use chat but nobody answers me and there's no e-mail I can find to contact support.

PLEAAAASE. I cannot pay for this

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Hi Julio,

    I apologize for the troubles that you've faced.

    I did check your account and I see that the subscription has been cancelled already.

    Let me know if you need any additional information.

    Regards,

    Sheena

    1 reply

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    April 8, 2019

    Hi Julio,

    I apologize for the troubles that you've faced.

    I did check your account and I see that the subscription has been cancelled already.

    Let me know if you need any additional information.

    Regards,

    Sheena