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Participant
July 5, 2021
Question

Error We're sorry, but a system error occurred.

  • July 5, 2021
  • 1 reply
  • 149 views

Hi EBQ, I am receiving the same error message and Adobe support has asked me to post here incase it can be solved quickly, do you have any solutions? 

 

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1 reply

WendellaBee
Adobe Employee
Adobe Employee
July 12, 2021

Hi @bradleyb4941171,

I'm sorry, it was a mistake for customer care to refer you to the forums. The customer care team can escalate your issue after they review your information. Sending you to the forums was not the proper process. I have forwarded your issue to my contacts and someone in customer care will be reaching out to you for more infomraiton.