Participating Frequently

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Error: We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer service.

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I can't subscribe to adobe stock, because I keep getting this message. I've tried from different browsers and different devices, but no matter what I do, it doesn't work.

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WendellaBeeCorrect answer

Inspiring

Hi R.,

I heard back from our engineering team that the issue causing this error for you has been fixed. Please try again and do let us know if you can complete your purchase or not. Thank you for your patience.

EBQ

SMartinMO

Participant

Having the exact same issue. Have tried 3 times but keep getting that same error.

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Kanikas

Legend

Looping EvilBugQueen1

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WendellaBee

Inspiring

Hi R.,

What were you attempting to purchase on the plans page?

EBQ

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rlndszntAuthor

Participating Frequently

Hi EBQ,

The "10 standard assets a month" plan.

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WendellaBee

Inspiring

Hi R.,

I've escalated your issue and the engineering team is reviewing it. I have granted you a few licenses to use while they investigate. I'll provide an update when I have more information for you.

EBQ

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WendellaBee

Inspiring

Hi R.,

Thank you for reaching out. I am looking into this issue.

EBQ

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