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A
Alvarocr
Participant
July 18, 2021
Answered

Estafa de adobe

  • July 18, 2021
  • 3 replies
  • 1950 views

Observo que a han estafado a varias personas y nadie hace nada. Yo si voy hacerlo y voy  aponer la denuncia en mi país, voy a buscar por todos los medios que se les vete para anunciarce en Colombia atraves de google ads. 

Me he inscrito aun plan de prueba de 10 imagenes gratis por 1 mes y supuestamente la factura era cero pero o sorpresa, me han cobrado $113.000. 

    This topic has been closed for replies.
    Correct answer WendellaBee

    Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


    3 replies

    J
    Jhon5E67
    Participant
    July 25, 2021

    Hola, Definitavamente son unos estafadores, con anuncios engañosos, donde te dicen que las 10 primera imagenes te salen gratis. Pero, a fin de mes te cobran, y lo peor de todo, cuando uno se da de baja, te ponen un cobro por baja anticipada.
    Empresas de semejante actuar nunca lo eh visto, que pena!. Pero, esto debe de difundirse para prevenir a millones de incautos de esta empresa Adobe Stock

     

     

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      July 26, 2021

      Hi @Jhon5E67,

       

      Definitively, all information needed to know that you are concluding an annual subscription to be paid starting from the second month on a monthly basis are there, before you enter your credit card information and click “Agree and subscribe”.

       

      It's unfortunate if you did not read the information before you. You should contact Adobe customer care in case of problems. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

      (see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
      https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

      ABAMBO | Hard- and Software Engineer | Photographer
      WendellaBee
      Adobe Employee
      WendellaBeeCorrect answer
      Adobe Employee
      July 19, 2021

      Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


      M
      Mariangeles5FD0
      Participant
      July 19, 2021

      Hola.. Que pasos siguió?.. Como lo hizo? Yo era colaboradora en stock de fotos.. Vendí fotos y no me pagaron. Me elimine y debían de borrar todo mi contenido. Resulta que no león hicieron y siguen vendiéndolas sin minpermiso. No se que hacer para que quiten mi contenido... No me ha pasado en ningún otro lugar. 

        A
        AlvarocrAuthor
        Participant
        July 19, 2021
        Quéjate ante la autoridad competente de tu país.


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