Estou sendo cobrada mas não tenho acesso

Check your account again and check also other options, like having signed-up a second time with a different e-mail. Contact Adobe customer care to see if they can help you out. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

If there is no solution available, speak to your bank. It may well be, that someone has stolen your credit card details and is using those to get a free ride...