Expecting Vector Files But They're PNGs

Forum|Forum|7 years ago
September 26, 2018
2 replies
338 views

Whenever I download an image, all I'm getting is flat PNG files, it clearly says vector format...

FILE TYPE: AI/EPS

CATEGORY: Other

The picture info mentions EPS, so I'd assume it's a vectorised image...

Multicolored world map divided to six continents in different colors - North America, South America, Africa, Europe, Asi…

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Correct answer Sheena Kaul

Hi there,

Thanks for confirming that.

I've checked here with our product team and the file seems to be fine and working. We don't have any png files so maybe you're missing something. Please re-download the file and check.

Let me know if you still have issues.

Regards,

Sheena

twaritar3263062

Participating Frequently

Hi Saqib,

We apologize for the inconvenience caused to you.

Could you please let us know the application you are using to open this file?

Regards,

Twarita

m.saqibaliAuthor

Participant

Sorry, my bad, it's Illustrator