Fake image downloaded (#1833245290)

Forum|Forum|4 days ago
April 22, 2026
2 replies
50 views

I downloaded this image (#1833245290) and when I went to open it, it said it could not find the linked .eps file. The file was esentially blank which was frustrating. I haven’t been able to find a way to report it and possibly get the credit back.

C

Contributor1

Community Manager

Hello @38419834pcbt, I've sent the details of 1833245290 to be reviewed internally. Thank you for the report and sorry for the problem with the asset.

For a refund/credit return please reach out to our customer care team below:

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Also, if you don’t see the chat feature you may need to accept all adobe cookies.