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R
RonPaul2016
Known Participant
November 8, 2017
Answered

FILE #: 66000408

  • November 8, 2017
  • 3 replies
  • 404 views

Image not downloading as specified - comes out small raster not vector

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Jesse,

    I have downloaded the same image on my end and I agree that the quality of the file appears different than the picture in the preview. I will be reporting the same image to the Stock team.

    Also, I am adding an image credit to your account so that you can license a different image instead.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    3 replies

    J
    Community Manager
    joon.StockCommunity Manager
    Community Manager
    November 14, 2017

    Please try the same file in a few days ~ 11/17.  File owner will make the fix.

    Regards

    Joon

    twaritar3263062
    Community Manager
    twaritar3263062Community ManagerCorrect answer
    Community Manager
    November 8, 2017

    Hi Jesse,

    I have downloaded the same image on my end and I agree that the quality of the file appears different than the picture in the preview. I will be reporting the same image to the Stock team.

    Also, I am adding an image credit to your account so that you can license a different image instead.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    J
    Community Manager
    joon.StockCommunity Manager
    Community Manager
    November 9, 2017

    Stock team will follow up on the subject content ID issue.

    Regards

    Joon

    Brad Lawryk
    Brad Lawryk
    Legend
    November 8, 2017

    Are you downloading and opening in Illustrator?

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