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S
simonei89359772
Participant
November 2, 2018
Answered

Find the original file for download

  • November 2, 2018
  • 2 replies
  • 511 views

I downloaded a preview of an image to make drafts, now I can not find the original image to buy it in high definition, how can I do?

This topic has been closed for replies.
Correct answer WendellaBee

Hello S.I.,

If you are unable to find the file, searching by the asset ID then it was likely removed from the Adobe Stock site. You'll need to find a different asset.

EBQ

2 replies

S
simonei89359772Author
Participant
November 3, 2018

I had tried with the number in full and did not find it, then I identified it by reporting only the central part of the code

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
November 6, 2018

Hello S.I.,

If you are unable to find the file, searching by the asset ID then it was likely removed from the Adobe Stock site. You'll need to find a different asset.

EBQ

A
Anonymous
November 2, 2018

Have you tried searching for the unique serial no? this will be in the file name of the preview download.

S
simonei89359772Author
Participant
November 3, 2018

I had tried with the number in full and did not find it, then I identified it by reporting only the central part of the code

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