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J
James21776628clpu
Participant
August 15, 2022
Question

Footage disappeared from adobe site

  • August 15, 2022
  • 1 reply
  • 338 views

I have already worked a piece of footage into a storyboard, only to get a 404 when I return to download it, what's going on?

This topic has been closed for replies.

1 reply

J
James21776628clpuAuthor
Participant
August 15, 2022

Another clip that I have already planned to use is now gone. Can I please get some support regarding this issue? If the Adobe stock library cannot be relied upon to make assets consistently available this will have to be the last time I use it. It would seem that I am now in a situation where I have to go back to the client and explain that the footage they signed off is no longer available, and then look for something to replace it. This looks unprofessional and embarassing, as well as being a waste of my time.

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
August 16, 2022

Contributors provide content to Adobe Stock for you to license. An asset can be removed at any time by the contributor or by Adobe for a number of reasons. You could work directly with a content provider to avoid this but having an exclusive license for an asset in many cases would prove to be cost prohibitive.

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