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andreav76560698
Participant
Dec 20, 2018 4:08 PM UTC
Answered

Foto Stock - Errata

Buongiorno,

ho scaricato la foto numero #133443613 ma nel file di illustrator, compare un'altra immagine, simile ma diversa dall'anteprima.

E' possibile ricevere l'immagine corretta? Grazie.

Resto in attesa di un cortese riscontro.

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twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Dec 21, 2018 10:39 AM UTC

Andrea,

We've checked the file at our end and can confirm that the file appears different from the preview mode.

So, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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2 replies

twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Dec 21, 2018 10:39 AM UTC

Andrea,

We've checked the file at our end and can confirm that the file appears different from the preview mode.

So, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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twaritar3263062
twaritar3263062
Participating Frequently
Dec 20, 2018 4:47 PM UTC

Hi Andrea,

Let me get this file checked from the product team. I will update this thread once I hear from them. Appreciate your patience.

Regards,

Twarita

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