Fotolia account not migrated — how can I contact support without an active Adobe plan?

I have an old Fotolia customer account that was never migrated to Adobe Stock. I need access to my purchased licenses and download history, but the Adobe support chatbot will not connect me to an agent because my Adobe account has no active plan.

How can I open a support case to verify my old Fotolia account and recover my licenses without purchasing a subscription? I can provide my account details privately for verification.