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joshm3005855
Participant
May 20, 2019 7:19 PM UTC
Answered

Fotolia sync issue

Hi,

The fotolia account associated with my Adobe account belongs to a friend and it was accidentally synced to my Adobe ID.  How can the fotolia account be synced to a different Adobe ID?

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    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    May 20, 2019 7:47 PM UTC

    Hi J. M.,

    Please Contact Customer Care. They'll be able to take down your info and escalate this to the appropriate team. And yes the accounts can be unsynced if we have the right information from you.

    EBQ

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    1 reply

    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    May 20, 2019 7:47 PM UTC

    Hi J. M.,

    Please Contact Customer Care. They'll be able to take down your info and escalate this to the appropriate team. And yes the accounts can be unsynced if we have the right information from you.

    EBQ

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