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Participant
May 20, 2019
Answered

Fotolia sync issue

  • May 20, 2019
  • 1 reply
  • 279 views

Hi,

The fotolia account associated with my Adobe account belongs to a friend and it was accidentally synced to my Adobe ID.  How can the fotolia account be synced to a different Adobe ID?

    This topic has been closed for replies.
    Correct answer WendellaBee

    Hi J. M.,

    Please Contact Customer Care. They'll be able to take down your info and escalate this to the appropriate team. And yes the accounts can be unsynced if we have the right information from you.

    EBQ

    1 reply

    WendellaBee
    Adobe Employee
    WendellaBeeCorrect answer
    Adobe Employee
    May 20, 2019

    Hi J. M.,

    Please Contact Customer Care. They'll be able to take down your info and escalate this to the appropriate team. And yes the accounts can be unsynced if we have the right information from you.

    EBQ