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Participant
December 7, 2018
Answered

FRAUD WHERE IS MY £287-88

  • December 7, 2018
  • 1 reply
  • 296 views

I HOPE YOU HAVE REFUNDED MY £288-88 FRAUDULENTLY TAKEN

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi there,

    Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for billing and refund related queries.

    In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Regards,

    Twarita

    1 reply

    twaritar3263062
    Participating Frequently
    December 10, 2018

    Hi there,

    Sorry to hear that you are facing issues.

    I have checked your account details under the Adobe ID shared in the forums and noticed that you have signed up for Adobe Stock 10 images per month (one-year) plan on 26 Jan 2018.

    The subscription has already been cancelled and I see that a refund of the amount 23.99 GBP has been credited to your account on November 9th 2018.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    Participant
    December 10, 2018

    I DID NOT SIGN UP FOR ANY ADOBE AT ALL YOU STILL OWE ME 264.01 I THINK YOU SHOULD PAY THIS AMOUNT BACK ASAP

    -


    Original Message----

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    December 10, 2018

    Hi there,

    Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for billing and refund related queries.

    In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Regards,

    Twarita