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creatorlang
creatorlang
Participant
Nov 24, 2018 2:32 AM UTC
Answered

Free 10 Stock Photo Promotion Question

Hi

I registered about 6 weeks ago and haven't downloaded an image yet. Does the promotion expire 1 month after one registers or 1 month after you download your first free photo? I thought it was the latter, and I wanted to make sure I can still enjoy the promotion to determine if I'd like to buy a plan.

Thank you,

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Nov 26, 2018 11:20 AM UTC

    Hi Benjamin,

    Thanks for reaching out to the Adobe Stock community.

    When you subscribe to the Adobe Stock promo offer, the first month is a free trial, Adobe doesn't charge you for the 1st month; the subscription billing actually starts from the second month.

    For more information, please refer to Adobe Subscription and Cancellation Terms | Adobe

    Also, I have checked your account details and noticed that the Adobe Stock subscription has been cancelled.

    Note: The images which are downloaded always remain in your license history.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    View reply

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Nov 26, 2018 11:20 AM UTC

    Hi Benjamin,

    Thanks for reaching out to the Adobe Stock community.

    When you subscribe to the Adobe Stock promo offer, the first month is a free trial, Adobe doesn't charge you for the 1st month; the subscription billing actually starts from the second month.

    For more information, please refer to Adobe Subscription and Cancellation Terms | Adobe

    Also, I have checked your account details and noticed that the Adobe Stock subscription has been cancelled.

    Note: The images which are downloaded always remain in your license history.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

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