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August 12, 2018
Answered

Gekauftes Motiv in geringer Auflösung

  • August 12, 2018
  • 3 replies
  • 424 views

Ich habe ein Bild gekauft bei Adobe Stock; leider die Auflösung zu geringum es für ein Plakat zu verwenden. Kann man den Fotografen kontaktieren? Finde keine Kontakdaten auf seinem Profil. Kann man die Dateigröße für Ankauf irgendwo nachlesen?

LG Gesa

    This topic has been closed for replies.
    Correct answer WendellaBee

    Hello GE,

    If you can provide the asset number of the file we can check if there is an issue with it. Also, be sure that you are downloading the licensed file from the Stock website: Unable to download Adobe Stock images

    EBQ

    3 replies

    WendellaBee
    Adobe Employee
    WendellaBeeCorrect answer
    Adobe Employee
    August 13, 2018

    Hello GE,

    If you can provide the asset number of the file we can check if there is an issue with it. Also, be sure that you are downloading the licensed file from the Stock website: Unable to download Adobe Stock images

    EBQ

    Abambo
    Community Expert
    Community Expert
    August 13, 2018

    Nein. Man kann den Fotografen nicht kontaktieren.

    Die Auflösung der Daten kann man vorher einsehen:

    ABAMBO | Hard- and Software Engineer | Photographer
    kglad
    Community Expert
    Community Expert
    August 12, 2018