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Participant
Jun 9, 2018 3:26 PM UTC
Answered

Get 10 Adobe Stock standard assets with your free 30-day trial

why send me this ?????

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Jun 11, 2018 3:49 PM UTC

    Hi Fairycake12345,

    It is an Adobe Stock promo offer for which you are getting an Advertisement from your search history. It is not a compulsion to sign in for the promo.

    Regards,

    Twarita

    2 replies

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Jun 11, 2018 3:49 PM UTC

    Hi Fairycake12345,

    It is an Adobe Stock promo offer for which you are getting an Advertisement from your search history. It is not a compulsion to sign in for the promo.

    Regards,

    Twarita

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    Participant
    Jun 11, 2018 6:22 PM UTC

    Yes, and PLEASE BEWARE: it's a 'free 30-day trial', after which, you will be *automatically* signed up for a 1 year annual plan, billed monthly for $29.99/month, and if you cancel after this subscription starts, you'll be charged $29.99 for an early cancellation fee. I was bilked out of nearly $65 because of this practice. It's the same deceptive routine the 1-800 numbers that offer a 'free 30-day trial' of a product do to you. They count on you forgetting that if you don't manually cancel before the 30-day period ends, you are agreeing to an annual plan and they will get at least 2 months-worth of payments out of you because of the 'early subscription cancellation fee'.

    Not impressed with this and Adobe shouldn't treat its customers this poorly. 30-day free trials are fine, but the automatic enrollment in an annual plan is NOT. I didn't even receive an email reminding me that the annual plan was about to go into effect. How hard would an email warning be? I certainly get plenty of other emails from you guys when you have something to sell me, but surprise, surprise - when it might save me money ... no email.

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