Had a problem with cancellation the subscription after free version

Question

Hello!I had a problem with cancellation the subscription after free version and have been paying for last 3 months but not using the resourses at all and not going to do this in a near future because then I found another stock that's more suitable for me by now.I am really sorry that I apparently didn't complete the process of cancellation but I really want to ask you for a refund if it's possible.Thank you for your feedback!

Abambo · Accepted Answer

Please see here for cancelling your subscription. https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

If you can't self cancel, I suggest that you contact Adobe Customer Care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

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