HD video's not availible

Forum|Forum|2 years ago
June 2, 2023
4 replies
608 views

I had an email from adobe that HD video's are now included in our subscription, but when i want to download one, I'm still being asked for a subscription or to buy it seperatly.

we have a Creative Cloud Alle apps Pro-edition licence.

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L

Liza5C0C

Participating Frequently

Hello @Dennis-LP, I'm not seeing any Adobe Stock subscription linked to the account you are using on the forum. Access to HD videos requires a subscrption.

D

dennis30499685p2p2

Participant

an adobe stock subscription is included in the adobe suite PRO-edition

Abambo

Community Expert

That may be, but most probable, OP wasn't using his Adobe ID with that subscription, so that Liza was unable to verify his status.

Do you have a problem with your subscription?

ABAMBO | Hard- and Software Engineer | Photographer

L

LastCreations

Participant

Hi,

I have the same. I received an email from Adobe indicating the 25mil HD videos are now part of my subscription however I cannot download or add any to my library if I do not subscribe. I am loged into Adobe Stock.

Not sure why this was sent if it is useless.

Thanks.

D

Dennis-LPAuthor

Participant

photos etc, yes

Abambo

Community Expert

Can you licence standard assets?

ABAMBO | Hard- and Software Engineer | Photographer

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