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Hello! I accidentally downloaded this image, image ID: #1431685843, can I please get the credits refunded? The image will not be used anywhere. Thank you !

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I accidentally downloaded this image, image ID: #1431685843, can I please get the credits refunded? The image will not be used anywhere.

yamato713108855Correct answer

Community Expert

We do not accept returns for assets purchased by mistake.
Credits will only be refunded if there is a problem with the asset.

Community Expert

Community Expert

I always download the Preview first to be certain that’s the asset I want.

Adobe Stock doesn’t give back credits for mistaken downloads. Sorry.

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Nancy O'Shea— Product User & Community Expert

yamato713108855

Community Expert

Correct answer

Community Expert

We do not accept returns for assets purchased by mistake.
Credits will only be refunded if there is a problem with the asset.

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