Hello im being Charged $30 and $70 each month and im on the $29 plan pleas help

Forum|Forum|8 months ago
June 3, 2025
1 reply
499 views

Hello im being Charged $30 and $70 each month and im on the $29 plan pleas help
i do not have 2 accounts my account is only active on one computer
please help.

Jill_C

Community Expert

Posting here is not the way to cancel your Stock subscription. Here are the instructions:

https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

It seems that you might have other Adobe product subscriptions as well. Go to your creative cloud page to confirm the status of your subscriptions.

Jill C., Forum Volunteer

W

wesm69008715Author

Participant

im not trying to cancel. Im just signed up for the 29.99 plan but since feburary ive been getting a radom charge for $65.67 alongside my regular $32 charge. customer service wasnt able to help sadly.

Jill_C

Community Expert

There are no "random" charges. As I suggested, go to your creativecloud account to see what other services or products you are subscribed to. Do you have other Adobe accounts using other emails addresses?

Jill C., Forum Volunteer

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