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monicasink32
monicasink32
Participant
Jul 5, 2017 2:56 AM UTC
Answered

Help!

I am new to using stock images and am having issues with separating or isolating images that are from small sets. For example, I have a set of bubbles on a transparent background, and there is a watermark. How do I seperate them?

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Jul 5, 2017 11:00 AM UTC

    Hi Monica,

    If you just download the file as a preview you will get the watermark on it.

    You will need to license the file as per the FAQ here: Stock FAQ: How to license an image with Adobe Stock? in order to get the correct file without the watermark.

    Let me know if you still face issues.

    Regards,

    Sheena

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    2 replies

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Jul 5, 2017 11:00 AM UTC

    Hi Monica,

    If you just download the file as a preview you will get the watermark on it.

    You will need to license the file as per the FAQ here: Stock FAQ: How to license an image with Adobe Stock? in order to get the correct file without the watermark.

    Let me know if you still face issues.

    Regards,

    Sheena

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    Brad Lawryk
    Brad Lawryk
    Legend
    Jul 5, 2017 6:58 PM UTC

    In addition to Sheena's reply, you will also need Adobe Illustrator to use the transparent bubbles. Can you provide an image number? I'm almost positive that it will be a .ai file requiring Adobe Illustrator to work with it.

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