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Participant
April 24, 2023
Question

Help, Accidental subscription of Adobe Stock

  • April 24, 2023
  • 1 reply
  • 145 views

I am a student and am subscribed to the EDU plan for Adobe Creative Cloud. It's my second year using the service so I'm paying the second-year rate which is slightly more expensive. However it also seems that for the past 3 months I have been subscribed to Adobe Stock by mistake, and have been paying every month until a billing error occurred this month. I don't even use the service.

I cannot afford to continue paying for the whole rest of the year, as I am already struggling with finances as a college student abroad without scholarship. I understand that it may have been a mistake in my part, but as a loyal Adobe customer, is there something that can be done?

 

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1 reply

WendellaBee
Adobe Employee
Adobe Employee
April 24, 2023

Please only use topics pertinent to your issue. Adding irrelevant topics will only annoy the people who are monitoring specific topics.

 

You can search this forum for how to cancel your subscription or how to contact customer care.