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tdgue
Participant
Oct 11, 2017 1:45 PM UTC
Answered

Help Cancelling Trial Subscription

Hello,

Would someone please cancel my trial subscription for me?  I do not have access to the password or account info as I am an employee of the owner of the account.  I did not realize what I was clicking on. We do not want the subscription.

Please help.

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twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Oct 11, 2017 3:21 PM UTC

Hi Ronald,

Please contact the support through call/chat for the cancellation requests:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

In case you are unable to reach support through the above-mentioned link please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to reach out to us in case of any additional questions.

Regards,

Twarita

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5 replies

defaultgst9v64q0b4d
Participant
Apr 6, 2021 2:03 AM UTC

please cancel my subscription trial Henry Hernandez

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WendellaBee
WendellaBee
Inspiring
Apr 6, 2021 4:24 PM UTC

Hello @defaultgst9v64q0b4d,

Sign into https://account.adobe.com and find the information for your plan there. You will be able to cancel. If you have any difficult you will need to contact customer care. This not something that can be address by the people that monitor the forum.

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defaultgst9v64q0b4d
Participant
Apr 6, 2021 2:00 AM UTC

please help me to cacel this trial today date April 5/2021

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twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Oct 11, 2017 3:21 PM UTC

Hi Ronald,

Please contact the support through call/chat for the cancellation requests:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

In case you are unable to reach support through the above-mentioned link please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to reach out to us in case of any additional questions.

Regards,

Twarita

Translate
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