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Nikhil27183142wceg
Participant
June 21, 2024
Answered

Hi I accidentally bought the adobe stock subscription on my company account. How do I cancel it?

  • June 21, 2024
  • 1 reply
  • 214 views

So I bought the Adobe Stock annual plan as there was a 30 day free trial. I failed to realise that the account I purchased it on was my company's account. If I go to manage profile, I'm not getting the option to cancel the subscription. On the tab that I purchased the plan on, it showed me that I was on the personal profile of the company's account (the profile picture was different and that of the personal profile one). But the accounts page won't let me switch the profiles. How do i fix this?
If it's of any help, I am on a windows laptop and bought the subscription directly throug AAdobe Stock's website

 

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This topic has been closed for replies.
Correct answer Abambo

Sign out of your account. Sign in again, choose the private section of your account. Go to your plans, click manage and cancel. You can then sign out again, sign in and choose your company profile…

 

Let me know if that works or if you need a more step by step guidance.

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
June 30, 2024

Sign out of your account. Sign in again, choose the private section of your account. Go to your plans, click manage and cancel. You can then sign out again, sign in and choose your company profile…

 

Let me know if that works or if you need a more step by step guidance.

ABAMBO | Hard- and Software Engineer | Photographer
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    Nikhil27183142wcegAuthor
    Participant
    July 24, 2024

    I want to thank you from the bottom of my heart! It worked. I was beyond scared as it was a payment I was willing to make once but did not have the budget for if it was monthly recurring. I couldn't find any solutions online but you've helped me a ton!

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