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davedavedesign
davedavedesign
Participant
November 12, 2018
Answered

Hi I have just set up my subscription and accidentally activated 4 images rather than added them to my lightbox! can I reverse these? Thanks

  • November 12, 2018
  • 2 replies
  • 320 views

Hi I have just set up my subscription and accidentally activated 4 images rather than added them to my lightbox! can I reverse these?

Thanks

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Dave,

    Sorry to hear that.

    Please share the file IDs which you have accidentally licensed so that we can further assist you.

    Regards,

    Twarita

    2 replies

    davedavedesign
    davedavedesignAuthor
    Participant
    November 12, 2018

    Hi Twarita,

    #111219605,#83198379, #116048648, #72757519https://stock.adobe.com/uk/images/dotted-skyscrapers-panorama-buildings-and-city-illustration-vector/116048648

    thanks

    dave

    twaritar3263062
    twaritar3263062
    Participating Frequently
    November 12, 2018

    Dave,

    Since you have accidentally licensed 4 Adobe Stock images, I have added 4 image licenses to your account so that you can use them against different images.

    Hope this helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

      davedavedesign
      davedavedesignAuthor
      Participant
      November 12, 2018

      Many thanks!

      A review before purchase feature would have helped me avoid this.

      twaritar3263062
      twaritar3263062Correct answer
      Participating Frequently
      November 12, 2018

      Hi Dave,

      Sorry to hear that.

      Please share the file IDs which you have accidentally licensed so that we can further assist you.

      Regards,

      Twarita

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