Hi I have just set up my subscription and accidentally activated 4 images rather than added them to my lightbox! can I reverse these? Thanks

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Hi I have just set up my subscription and accidentally activated 4 images rather than added them to my lightbox! can I reverse these?

Thanks

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twaritar3263062Correct answer

Participating Frequently

Hi Dave,

Sorry to hear that.

Please share the file IDs which you have accidentally licensed so that we can further assist you.

Regards,

Twarita

davedavedesignAuthor

Participant

Hi Twarita,

#111219605,#83198379 , #116048648, #72757519 https://stock.adobe.com/uk/images/dotted-skyscrapers-panorama-buildings-and-city-illustration-vector/116048648

thanks

dave

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twaritar3263062

Participating Frequently

Dave,

Since you have accidentally licensed 4 Adobe Stock images, I have added 4 image licenses to your account so that you can use them against different images.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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davedavedesignAuthor

Participant

Many thanks!

A review before purchase feature would have helped me avoid this.

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twaritar3263062Correct answer

Participating Frequently

Hi Dave,

Sorry to hear that.

Please share the file IDs which you have accidentally licensed so that we can further assist you.

Regards,

Twarita

Translate

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