I purchased a license for a vector image and when I downloaded it the quality is horrible - -hardly looks like the same image! Anyone else experience that? Can I get a refund of that photo credit so I can find something that's actually usable?? the file was: AdobeStock_63099267. Supposed to be smooth swirly smoke, and instead it's all bulky pixelated.... yuck.
Thanks. I used two conversion sites:
https://www.zamzar.com/convert/ai-to-jpg/
and https://ai-to-jpg.file-converter-online.com/
And the image that worked just fine is this one; AdobeStock_175946678
I really don't want to spend $10 to license a single image that I need additional software at $$$ to use.
I've downloaded the asset and checked in Illustrator: it is a correct illustrator file.
You will probably need to set the resolution to a very high value, as the physical size of the asset is rather small (11.424 x 13.855 mm ; 0.45 x 0.545 in). A higher resolution will compensate for the small size.
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