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Participant
Jul 18, 2019 5:45 AM UTC
Answered

How can I cancel Adobe Stock account

Hi,

first of all, I have to admit that your website is designed to make life as difficult as possible for the clients. I am extremely disappointed with barriers in contact, providing help and clearly communicated information. My guess is that this is only to trick the largest number of users into unwanted subscriptions and fees.

Returning to my question - I would kindly asking you for information on how I can cancel my free, monthly Adobe Stock account subscription IMMEDIATELY.

In the help tab, you write about clicking "manage plan" but I DON'T HAVE THIS OPTION. Instead, I get the message "Soon it will be possible to manage the plan." What does it mean?  And what does it mean soon?

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Ricky336
Ricky336Correct answer
Community Expert
Jul 18, 2019 6:39 AM UTC

ok,

From that page click on 'Centrum pomocy firmy Adobe'

and then

'Dla klientów indywidualnych

Zaloguj się aby się z nami skontaktować'

You'll get a pop up message window.

Try that!

6 replies

Abambo
Community Expert
Community Expert
Aug 2, 2019 10:46 AM UTC

Discussion successfully moved from Adobe Stock Contributors to Adobe Stock

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ABAMBO | Hard- and Software Engineer | Photographer
Ricky336
Community Expert
Community Expert
Jul 18, 2019 6:17 AM UTC

Hello,

I would suggest clicking on the 'contact us' at on your Adobe account page:

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Participant
Jul 18, 2019 6:25 AM UTC

Of course I tried! And I'm just spinning around. Any attempt at contact refers me to the same thing: CONTACT CUSTOME CARE, where I'm just se the most popular topics (which do not answer my question) and other contact options which I really do not have :/

This is a real failure.

This is what I see, when I clicing "Contact with Adobe". Only "Help" topics.

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Ricky336
Community Expert
Ricky336Community ExpertCorrect answer
Community Expert
Jul 18, 2019 6:39 AM UTC

ok,

From that page click on 'Centrum pomocy firmy Adobe'

and then

'Dla klientów indywidualnych

Zaloguj się aby się z nami skontaktować'

You'll get a pop up message window.

Try that!

Translate