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Participant
May 25, 2018
Answered

How can I cancel my subscription?

  • May 25, 2018
  • 1 reply
  • 483 views

Hello,
I used 10 pictures per month for free. I wanted to cancel my subscription before renewal but I couldn`t find the way to do it. How can I cancel my subscription now (I have a message with payment issue with my credit card).  I don`t have a button with “cancel plan”.

Thanks for understanding. Best regards!

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Hi Nico,

    Please contact the support through call/chat for the cancellation requests and the billing queries:

    Contact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    You may also refer to the help document below:

    Cancel your Adobe Stock membership

    Please go through the Adobe - Subscription Terms as well.

    Regards,

    Sheena

    1 reply

    Sheena Kaul
    Community Manager
    Sheena KaulCommunity ManagerCorrect answer
    Community Manager
    May 25, 2018

    Hi Nico,

    Please contact the support through call/chat for the cancellation requests and the billing queries:

    Contact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    You may also refer to the help document below:

    Cancel your Adobe Stock membership

    Please go through the Adobe - Subscription Terms as well.

    Regards,

    Sheena