Skip to main content
Participant
July 9, 2023
Answered

How can I upgrade my Adobe Stock yearly plan from 25 Credits per month to 40 or 750 per month?

  • July 9, 2023
  • 1 reply
  • 219 views

How can I upgrade my Adobe Stock yearly plan from 25 Credits per month to 40 or 750 per month? There is no button or anything to adjust that, right?

This topic has been closed for replies.
Correct answer Abambo

If, when you go to your Adobe account (https://account.adobe.com/plans) and you click “Manage plan”, you do not see a modify button, you will need to contact support.

 

If you upgrade to the 40 credits/month subscription, you'll keep your rollovers. With the 750 credits/month, there is no rollover of unused credits.

 

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.


For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)



Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.


If in doubt, ask the forum.

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
July 10, 2023

If, when you go to your Adobe account (https://account.adobe.com/plans) and you click “Manage plan”, you do not see a modify button, you will need to contact support.

 

If you upgrade to the 40 credits/month subscription, you'll keep your rollovers. With the 750 credits/month, there is no rollover of unused credits.

 

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.


For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)



Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.


If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer