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February 18, 2018
Answered

How do I cancel Annual Subscription...did not sign up for this!

  • February 18, 2018
  • 1 reply
  • 520 views

Cannot find anywhere to cancel the Adobe Stock subscription.  I didn't sign up for a monthly subscription.  They have obviously tricked me into this and now I can't get out!  Any help would be appreciated.

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Marti,

    I see you have an Adobe account under the same ID as with forums. I did go through your account details and noticed that you have Adobe Stock 10 images a month(one-year) plan which was purchased on 27th January 2017.

    If you wish to cancel your Stock subscription, please refer to the help document below to understand the workflow:

    https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

    You may also contact our support team for cancellation requests.

    Contact Customer Care

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    February 19, 2018

    Hi Marti,

    I see you have an Adobe account under the same ID as with forums. I did go through your account details and noticed that you have Adobe Stock 10 images a month(one-year) plan which was purchased on 27th January 2017.

    If you wish to cancel your Stock subscription, please refer to the help document below to understand the workflow:

    https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

    You may also contact our support team for cancellation requests.

    Contact Customer Care

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita