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Participant
January 8, 2018
Answered

How do I change invoice email?

  • January 8, 2018
  • 1 reply
  • 7541 views

I have an Adobe Stock subscription and the invoices are automatically sent to my email address. The problem is that my company is paying for the subscription and the invoice should go to the financial department, but I cannot change the email address specifically for invoices (any other information should go to my ordinary address). Can anyone help?

This topic has been closed for replies.
Correct answer twaritar3263062

Hi Therese,

I have checked your account details and noticed that you have an Adobe Stock subscription( 3 images per month)plan under the Adobe ID shared in the forums.

I would advise you to contact our support team Support FAQ: How can I contact Adobe for support?  for your query related to the change of Email-address( for invoices)

If you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Regards

Twarita

1 reply

twaritar3263062
twaritar3263062Correct answer
Participating Frequently
January 8, 2018

Hi Therese,

I have checked your account details and noticed that you have an Adobe Stock subscription( 3 images per month)plan under the Adobe ID shared in the forums.

I would advise you to contact our support team Support FAQ: How can I contact Adobe for support?  for your query related to the change of Email-address( for invoices)

If you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Regards

Twarita

Participant
January 9, 2018

Thanks for the answer! Unfortunately, it did not help contacting the support team as it is not possible to have a separate invoice email for some reason.

Best wishes,

Therese

Participant
August 29, 2018

very unfortunate as I am in the same boat with this one.