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deborahd83269126
Participant
December 31, 2024
Question

How do i get a refund on a stock image that isn't working?

I got this image (130913059) and when I open the vector file there is nothing. I can see the image in the thumbnail, but nothing on the cavas. I would like my credit refunded back to me please. 

1 reply

Abambo
Community Expert
Community Expert
January 1, 2025

for some reason, the data is way outside of the artboard. the red rectangle is mine...

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ABAMBO | Hard- and Software Engineer | Photographer