Skip to main content
J
jamessk12
Inspiring
July 10, 2017
Answered

How do I switch between Adobe accounts in Adobe Stock

  • July 10, 2017
  • 1 reply
  • 865 views

Before the latest update to Adobe Stock I used to be able to easily switch between my personal and team account by clicking on my name in the top right and clicking personal or team, as I have different plans on both but I can no longer see this option

Can anyone advise how this is done with the latest update to Adobe Stock?

Thanks

James

    This topic has been closed for replies.
    Correct answer Beverley Gray

    Hi James

    You should be able to do this the same way.  However, it appears there was a payment issue with your Teams account which might explain why you can't see this option.

    Please contact our support team for further assistance - Contact Support

    Kind regards

    Bev

    1 reply

    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    July 10, 2017

    Hi James

    You should be able to do this the same way.  However, it appears there was a payment issue with your Teams account which might explain why you can't see this option.

    Please contact our support team for further assistance - Contact Support

    Kind regards

    Bev

    J
    jamessk12Author
    Inspiring
    July 10, 2017

    Hi Bev,

    Thanks for your reply.

    I believe that has been paid now, there is no way of logging into the plans and payment section and making payment?! Or checking if it's been paid?!

    I've just gone in to update all payment details to see if that works.

    Thanks

    James

    Beverley Gray
    Beverley Gray
    Inspiring
    July 10, 2017

    Hi James

    For Teams, you would need to contact support for assistance with payment issues.

    Kind regards

    Bev

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices