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hdc-kstormie
hdc-kstormie
Participant
Jan 18, 2018 4:51 PM UTC
Answered

How do I unlicense something that I purchased accidentally?

Accidental purchase for FILE #: 117324194

 

Is there a future un-licensing button in the works?

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twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Jan 18, 2018 5:35 PM UTC

Branching into a new discussion,

Hi Katrina,

Since you have accidentally licensed the file ID(117324194), I have added an image credit to your account so that you can license a different image instead.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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5 replies

twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Jan 18, 2018 5:35 PM UTC

Branching into a new discussion,

Hi Katrina,

Since you have accidentally licensed the file ID(117324194), I have added an image credit to your account so that you can license a different image instead.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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maries65631575
Participant
May 18, 2018 2:33 PM UTC

Hi,

I purchased accidentally a picture (file : looking in a birdhouse) today

Is there a future un-licensing button I can use?

Regards

Translate
twaritar3263062
twaritar3263062
Participating Frequently
May 18, 2018 2:56 PM UTC

Hi Marie,

We apologize for the inconvenience caused to you.

Could you please share the file ID which you have accidentally licensed so that we can further assist you?

Regards

Twarita

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