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Participant
Jan 6, 2020 1:00 PM UTC
Answered

How many credits do I have?

Adobe stock used to state in the heading, how many credits I had earned.  I recently upgraded to Windows 10 (not sure if this has any bearing) and now when I open Adobe Stock, there is no indication of account balance.  I spent 30 minutes this morning searching for this information in my account tab and elsewhere but I cannot determine how many images I have.

 

Where do I find this information?

 

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Abambo
AbamboCorrect answer
Community Expert
Jan 6, 2020 8:31 PM UTC

It's still in the heading of the stock page (stock.adobe.com). If you are not logged in, you have a phone number instead the number of images you can license.

First to check: are you logged-in?

Second: clear caches and cookies and try agin.

Third: change the browser. FYI: I've checked with Edge, Firefox and Chrome and all are working as they should.

 

See also here: https://community.adobe.com/t5/stock/how-do-i-check-my-credits/td-p/10147453

ABAMBO | Hard- and Software Engineer | Photographer

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
Jan 6, 2020 8:31 PM UTC

It's still in the heading of the stock page (stock.adobe.com). If you are not logged in, you have a phone number instead the number of images you can license.

First to check: are you logged-in?

Second: clear caches and cookies and try agin.

Third: change the browser. FYI: I've checked with Edge, Firefox and Chrome and all are working as they should.

 

See also here: https://community.adobe.com/t5/stock/how-do-i-check-my-credits/td-p/10147453

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ABAMBO | Hard- and Software Engineer | Photographer