Skip to main content
Participant
Oct 27, 2020 2:36 AM UTC
Answered

How the hell do you cancel a STOCK subscription?

I tried the free Stock use of Adobe and I'm POSITIVE I canceled the free trial before it ended. Now I'm looking at my plan and the Stock subscription is still alive, not only it's still alive but I tried cancelling and it's charging me $60USD to do so ?!

 

What, the literal, hell..... Stock is something I DO NOT use EVER, I cancelled the free subscription but now I have to pay Adobe for their mistake? 

How can I get in contact with Adobe to fix this?????

This topic is closed to new replies. Start a new post to keep the conversation going.
Abambo
AbamboCorrect answer
Community Expert
Oct 27, 2020 1:08 PM UTC

Contact Adobe customer care: Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

ABAMBO | Hard- and Software Engineer | Photographer

2 replies

LOTOTOAuthor
Participant
Nov 2, 2020 5:58 PM UTC

Thank you!!!

Translate
Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
Oct 27, 2020 1:08 PM UTC

Contact Adobe customer care: Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

Translate
ABAMBO | Hard- and Software Engineer | Photographer