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Participant
October 22, 2021
Question

How to cancel an accidental Stock Purchase

  • October 22, 2021
  • 1 reply
  • 214 views

I purchased an accidental stock video because I thought it was in my stock plan and I could simply save it for later.

 

Card has already been charged but I don't have a need for the stock video. Where can I cancel the order/ refund? Can't find a chat option either. I'm a bit frustrated.

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1 reply

WendellaBee
Adobe Employee
Adobe Employee
October 22, 2021

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.