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Participant
Dec 15, 2017 6:54 PM UTC
Answered

How to cancel annual subscription?

I want to stop the monthly payment of the annual subscription to adobe stock. How can I do? I can not find any keys to cancel the subscription, I have to pay every month

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Dec 18, 2017 6:42 PM UTC

    Hi Luca,

    Your contract has been canceled. Please verify and let me know in case of any concerns.

    Regards

    Twarita

    4 replies

    twaritar3263062
    Participating Frequently
    Dec 15, 2017 7:02 PM UTC

    Hi Luca,

    I see that your subscription has been suspended. Kindly get in touch with our support team Support FAQ: How can I contact Adobe for support? for further assistance.

    In case you are unable to get in touch with our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Regards

    Twarita

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    Participant
    Dec 15, 2017 7:27 PM UTC

    I want to stop the subscription !!!!!! I can not do it, it says that I have to contact the customer service and I contacted you. My account is active and I always receive invoices. Do I stop paying?

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    twaritar3263062
    Participating Frequently
    Dec 15, 2017 8:13 PM UTC

    Please check your private message.

    Regards

    Twarita

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