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luca_salvatorea97315874
Participant
December 15, 2017
Answered

How to cancel annual subscription?

  • December 15, 2017
  • 1 reply
  • 674 views

I want to stop the monthly payment of the annual subscription to adobe stock. How can I do? I can not find any keys to cancel the subscription, I have to pay every month

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Luca,

    Your contract has been canceled. Please verify and let me know in case of any concerns.

    Regards

    Twarita

    1 reply

    twaritar3263062
    Community Manager
    twaritar3263062Community Manager
    Community Manager
    December 15, 2017

    Hi Luca,

    I see that your subscription has been suspended. Kindly get in touch with our support team Support FAQ: How can I contact Adobe for support? for further assistance.

    In case you are unable to get in touch with our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Regards

    Twarita

    L
    luca_salvatorea97315874Author
    Participant
    December 15, 2017

    I want to stop the subscription !!!!!! I can not do it, it says that I have to contact the customer service and I contacted you. My account is active and I always receive invoices. Do I stop paying?

    twaritar3263062
    Community Manager
    twaritar3263062Community Manager
    Community Manager
    December 15, 2017

    Please check your private message.

    Regards

    Twarita

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